Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Henna Glow! This Shipping Policy outlines the terms and conditions regarding the delivery of your orders.
1. Processing Time
- Order Processing: Orders are processed within [1-3 business days] after payment confirmation.
- Order Cut-Off Time: Orders placed after [2 PM, local time] will be processed the next business day.
- Delays: Processing times may extend during holidays or promotional periods.
2. Shipping Methods and Costs
- We offer the following shipping methods:
- Standard Shipping: [Estimated delivery time and cost]
- Express Shipping: [Estimated delivery time and cost]
- Free Shipping: Available on orders over [Insert Minimum Order Amount].
Shipping costs are calculated at checkout based on your location and selected shipping method.
3. Delivery Time
Delivery times depend on your location and chosen shipping method:
- Domestic Shipping: [Insert estimated delivery timeframe, e.g., 3-7 business days].
- International Shipping: [Insert estimated delivery timeframe, e.g., 7-21 business days].
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or weather conditions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this number to track your order’s status on the carrier’s website.
5. Shipping Restrictions
- We currently ship to [list regions/countries you serve].
- We do not ship to [list regions/countries you cannot serve, if applicable].
- [Mention restrictions on specific items, if any.]
6. Lost, Stolen, or Damaged Items
Henna Glow is not responsible for items lost, stolen, or damaged during transit. However, if you encounter any issues, please contact us, and we will assist you in filing a claim with the shipping carrier.
7. Customs, Duties, and Taxes
For international orders, the recipient is responsible for any customs fees, import duties, or taxes. These charges are not included in the product price or shipping cost.
8. Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If an order is returned due to an incorrect address, additional shipping fees may apply to resend it.
9. Changes to This Policy
Henna Glow reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions about your order or our shipping policy, please contact us:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
- Mailing Address: [Insert Address]
